Meet the OLG App

Signing In and Setting Up Your Account

Once you've installed the app, logging in takes just a few seconds. If you're already a registered player, simply enter your username and password on the OLG Casino login screen and you're ready to play. New to our platform? Registration through the app is just as simple, and we'll walk you through identity verification, which is required under FINTRAC regulations for deposits of 3,000 CAD or more.

We understand that account security matters to you, so our OLG casino login process includes encrypted data transmission every step of the way. You can also set up biometric login on supported devices, meaning your fingerprint or face ID gets you into your account faster than typing a password each time.

Security and Licensing

Everything we do through our OLG casino app is licensed and regulated by the AGCO under standards set for internet gaming in Ontario. We use encryption to protect your personal and financial data, and we conduct identity verification in line with FINTRAC requirements to keep the platform safe for everyone. Self-excluded players and those on the AGCO exclusion list are automatically barred from accessing the app, and our systems check your location every time you log in to confirm you're physically within Ontario.

Getting the App on Your Device

Downloading our app is straightforward, and we've made sure the process works smoothly whether you're on Android or iOS. Here's how you can get started:

For Android Users

1. Visit our official website at olg.ca using your Android browser
2. Navigate to the app download section
3. Allow installation from external sources in your device settings if prompted
4. Download and install the OLG app file
5. Open the app and confirm you're physically located in Ontario

For iOS Users

1. Open the App Store on your iPhone or iPad
2. Search for "OLG" in the search bar
3. Tap "Get" to download our official app
4. Wait for installation to complete
5. Launch the app and log in or register your account

Both versions of our OLG casino app are optimized for smooth performance, and we regularly update them to add new features and improve loading times for our players.

Game Selection Inside the App

Our OLG app gives you access to the same extensive game library available on desktop, all optimized for smaller screens and touch controls.

Slots and Jackpots

We've partnered with leading studios including IGT, NetEnt, Light & Wonder, Games Global, Octoplay, Incentive Games, and Inspired to bring you a rotating selection of OLG slots. From classic three-reel games to modern video slots with cascading reels and bonus rounds, there's always something new to try. Progressive jackpots are also available for players chasing bigger wins, and high limit slots cater to those who prefer larger stakes.

Live Casino Games

For a more immersive experience, our OLG live casino section connects you with real dealers streamed in real time, powered by Evolution. You can play blackjack, roulette, baccarat, and live game shows directly through the app, with the same table limits and rules you'd find on desktop. We've made sure the video streams run smoothly even on mobile data, though we always recommend a stable Wi-Fi connection for the best experience.

Beyond slots and live tables, our app also features table games, video poker, keno, arcade titles, instant win games, and access to PROLINE+ sports betting, POOLS, and online horse racing wagering supplied by Woodbine Entertainment Group.

Banking Options On the Go

Managing your funds through the app is just as easy as playing your favorite games. We accept Visa Debit, Visa Credit, Mastercard, Debit Mastercard, American Express, INTERAC e-Transfer, and Apple Pay, all in Canadian dollars. Your OLG deposit needs to be at least 15 CAD per transaction, with a maximum of 999,999 CAD, and you can make up to ten successful deposits per day.

When it's time to cash out, we require a minimum OLG withdrawal of 2 CAD, and there's no cap on how much you can withdraw in a single request. Funds are sent via electronic transfer to a verified bank account in your name, and we typically process requests within one to three business days, though your bank's own processing time will add a bit more before the money lands in your account.

Claiming Your Welcome Bonus

New players who join us through the app can take advantage of our OLG Casino welcome bonus. We've outlined the details below:

To qualify, you'll need to make a minimum deposit of 15 CAD, and you must be 19 or older for casino and sports offers (18+ for lottery). We credit the OLG casino bonus directly to your account once you've met the wagering requirement, and from there it's yours to enjoy across our game library.

Customer Support Through the App

We know that questions come up, so we've built support access directly into the app. Here's how you can reach our team:

• Live Chat: Available 24/7 for online gaming inquiries, with French support on weekdays from 8 AM to 4 PM ET
• Phone: 1-855-978-7529 for online gaming, available 8 AM to midnight
• Email: playersupport@olg.ca, with responses typically within one business day
• General Inquiries Phone: 1-800-387-0098, weekdays 8 AM to 7 PM ET, weekends 8 AM to 5 PM ET

Whether you're having trouble with the OLG login screen or need help understanding a promotion, our support team is ready to assist in English or French.